TERMS & CONDITIONS – alltrend.in

Welcome to AllTrend (“Website”), operated by Ashmit, located in Mumbai, Maharashtra, India.

These Terms & Conditions (“Terms”) govern your access to and use of www.alltrend.in, including all products, services, content, and features available through the Website.

By accessing, browsing, registering an account, or placing an order on this Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions, our Privacy Policy, Return & Refund Policy, Shipping & Delivery Policy, Warranty & Jewellery Care Policy, Website Disclaimer, and all other policies published on this Website.

If you do not agree with these Terms, please do not access or use this Website.

1. BUSINESS INFORMATION

Business Name: Ashmit

Brand Name: AllTrend

Website: www.alltrend.in

Business Location: Mumbai, Maharashtra, India

Customer Support Email: support@alltrend.in

Throughout these Terms, the words “AllTrend,” “we,” “our,” and “us” refer to Ashmit, the owner and operator of www.alltrend.in.

2. ELIGIBILITY

To purchase products or use our services, you must:

Be at least 18 years of age, or
Access the Website under the supervision of a parent or legal guardian.

By placing an order, you confirm that:

You are legally capable of entering into a binding contract.
The information you provide is true and accurate.
You are authorised to use the selected payment method.

We reserve the right to refuse service to anyone who provides false, incomplete, or misleading information.

3. ACCEPTANCE OF TERMS

By using this Website, you agree to comply with:

These Terms & Conditions
Privacy Policy
Return & Refund Policy
Shipping & Delivery Policy
Cash on Delivery (COD) Policy
Warranty & Jewellery Care Policy
Website Disclaimer

These policies together form the complete agreement between you and AllTrend.

4. WEBSITE USE

You agree to use this Website only for lawful purposes.

You agree not to:

Use the Website for fraudulent activities.
Attempt to hack or disrupt the Website.
Upload viruses or malicious software.
Copy or misuse Website content.
Interfere with other users.
Violate any applicable laws.

Any misuse may result in suspension of access and legal action where applicable.

5. USER ACCOUNT

You may create an account to enjoy a faster shopping experience.

You are responsible for:

Maintaining the confidentiality of your account credentials.
All activities carried out under your account.
Keeping your contact information updated.

If you suspect unauthorized access to your account, please contact us immediately.

We reserve the right to suspend or terminate accounts involved in suspicious or fraudulent activities.

6. PRODUCT INFORMATION

We make every effort to ensure that all product information displayed on our Website is accurate.

However, slight variations may occur due to:

Photography lighting
Screen resolution
Mobile or computer display settings
Manufacturing batches

These minor variations shall not be considered defects.

All product descriptions, specifications, prices, and availability are subject to change without prior notice.

7. FASHION JEWELLERY DISCLAIMER

All products sold on www.alltrend.in are fashion (imitation) jewellery unless specifically stated otherwise.

Our jewellery is not made of real gold, silver, platinum, diamonds, or other precious metals or gemstones unless explicitly mentioned in the product description.

Customers are requested not to compare fashion jewellery with real gold jewellery, as both differ significantly in materials, manufacturing methods, craftsmanship, durability, and pricing.

Please evaluate each product according to:

Product price
Craftsmanship
Design
Materials used
Gold polish quality
Intended usage

Higher-priced products may feature premium craftsmanship, better finishing, superior polish, and higher-quality materials.

8. PRODUCT AVAILABILITY

All products displayed on the Website are subject to stock availability.

We reserve the right to:

Discontinue any product.
Modify product specifications.
Change product pricing.
Cancel orders due to stock unavailability.

If your order cannot be fulfilled, we will notify you and process the applicable refund according to our Refund Policy.

9. PRICING

All prices displayed on the Website are in Indian Rupees (INR).

Prices include applicable taxes unless otherwise specified.

Although we strive to maintain accurate pricing, errors may occasionally occur.

If a pricing error is identified after an order is placed, we reserve the right to:

Cancel the order.
Contact you before processing.
Refund the payment if necessary.

10. PAYMENT

AllTrend accepts prepaid payments only.

We currently do not offer Cash on Delivery (COD).

Payments can be made using the payment options available during checkout.

Orders will be processed only after successful payment confirmation.

If a payment fails, your order will not be confirmed until payment is successfully completed.

11. PAYMENT SECURITY

Your payment security is important to us.

Payments are processed through trusted third-party payment gateway providers using secure encryption technology.

We do not store:

Debit Card Numbers
Credit Card Numbers
CVV
UPI PIN
Internet Banking Passwords

Your payment information remains secure throughout the transaction process.

12. ORDER ACCEPTANCE

After placing an order, you will receive an order confirmation email.

Receipt of an order confirmation does not guarantee acceptance of your order.

We reserve the right to:

Accept or reject any order.
Cancel orders suspected of fraud.
Limit purchase quantities.
Cancel duplicate or suspicious orders.

If an order is cancelled after payment, the refund will be processed according to our Return & Refund Policy.

13. ORDER CANCELLATION

Customers may request cancellation or modification within 2 hours of placing an order.

Once an order has been packed or shipped, it cannot be cancelled.

Approved cancellation amounts will be credited to the AllTrend Wallet.

Original shipping charges (if applicable) and payment gateway/transaction charges are non-refundable.

14. SHIPPING & DELIVERY

All orders are shipped in accordance with our Shipping & Delivery Policy available on this Website.

Estimated delivery times are provided for reference only and may vary depending on:

Delivery location
Courier partner
Weather conditions
Public holidays
Natural disasters
Government restrictions
Other circumstances beyond our reasonable control

Although we strive to dispatch and deliver orders within the estimated timeframe, AllTrend shall not be liable for delays caused by third-party courier services or unforeseen circumstances.

Customers are responsible for providing a complete and accurate shipping address and valid contact information. We shall not be responsible for delivery delays or failed deliveries due to incorrect or incomplete address details.

If a shipment is returned because of an incorrect address, customer unavailability, refusal to accept delivery, or any reason attributable to the customer, re-shipping charges must be paid before the order is dispatched again.

15. RETURN, REPLACEMENT & REFUNDS

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Customers are advised to carefully read the Return Policy before placing an order.

In summary:

Returns are accepted only for eligible defective products as described in our Return Policy.
Customers must report eligible issues within the specified time mentioned in the Return Policy.
Opening parcel video requirements must be followed wherever applicable.
Products returned without meeting our policy requirements may not be eligible for replacement or refund.

AllTrend reserves the right to inspect returned products before approving any refund or replacement request.

16. ALLTREND WALLET

Where applicable, approved refunds will be credited to the AllTrend Wallet.

By using the Website, you agree that:

Wallet balance is non-transferable.
Wallet balance cannot be withdrawn as cash.
Wallet balance cannot be transferred to any bank account.
Wallet balance has no expiry unless otherwise notified by AllTrend.
Wallet balance may only be used for purchases made on www.alltrend.in.

AllTrend reserves the right to modify or discontinue the Wallet program at any time.

17. PRODUCT CARE

Customers are responsible for following the Jewellery Care instructions published on our Website.

Improper usage including exposure to perfume, chemicals, water, excessive moisture, improper storage, or mishandling may reduce the lifespan of imitation jewellery.

Normal fading of polish, wear due to regular use, or damage resulting from improper care shall not be considered manufacturing defects.

18. PRODUCT IMAGES

We make every effort to display our products accurately.

However, actual colours and appearance may vary slightly due to:

Photography lighting
Camera settings
Mobile or computer display
Screen resolution
Manufacturing batches

These minor differences shall not be treated as product defects.

19. INTELLECTUAL PROPERTY

All content available on this Website, including but not limited to:

Product photographs
Product videos
Product descriptions
Logos
Graphics
Website design
Icons
Text
Banners
Images
Catalogues

is the exclusive property of Ashmit (AllTrend) unless otherwise stated.

No content may be copied, reproduced, modified, published, distributed, sold, or used for commercial purposes without our prior written permission.

Unauthorized use of our intellectual property may result in legal action.

20. USER REVIEWS & CONTENT

Customers may voluntarily submit:

Product Reviews
Ratings
Photographs
Videos
Testimonials

By submitting such content, you grant AllTrend a non-exclusive, royalty-free, worldwide right to:

Display
Publish
Edit
Reproduce
Share
Use

such content for marketing, promotional, advertising, and business purposes without additional compensation.

You confirm that any content submitted by you does not infringe the rights of any third party.

We reserve the right to remove any review or content that is misleading, offensive, unlawful, abusive, or otherwise inappropriate.

21. FRAUD PREVENTION

To protect our customers and business, AllTrend reserves the right to:

Verify customer information.
Verify payment information.
Request identity verification where necessary.
Cancel suspicious transactions.
Refuse service in cases of suspected fraud or misuse.

Any fraudulent activity may be reported to the appropriate legal authorities.

22. LIMITATION OF LIABILITY

To the maximum extent permitted under applicable law, AllTrend and Ashmit shall not be liable for any:

Direct damages
Indirect damages
Incidental damages
Consequential damages
Loss of profits
Loss of business
Loss of data
Delay in delivery
Website interruption

arising from:

Use or inability to use the Website.
Product availability.
Technical issues.
Third-party courier delays.
Payment gateway interruptions.
Circumstances beyond our reasonable control.

Our maximum liability, if any, shall not exceed the amount paid by the customer for the relevant order.

23. INDEMNIFICATION

You agree to indemnify and hold harmless Ashmit, AllTrend, its employees, partners, courier providers, service providers, and affiliates against any claims, liabilities, damages, expenses, or legal costs arising from:

Your misuse of the Website.
Violation of these Terms.
Violation of any applicable law.
Infringement of any third-party rights.

24. FORCE MAJEURE

AllTrend shall not be responsible for any failure or delay in performing its obligations due to events beyond its reasonable control, including but not limited to:

Natural disasters
Floods
Earthquakes
Fire
Pandemic
Government restrictions
Lockdowns
Strikes
Labour disputes
Transportation failures
Internet outages
Power failures
Acts of war or terrorism

25. PRIVACY

Your use of this Website is also governed by our Privacy Policy.

By using our Website, you consent to the collection, storage, and use of your information as described in our Privacy Policy.

26. CHANGES TO THESE TERMS

Ashmit reserves the right to modify or update these Terms & Conditions at any time without prior notice.

The latest version will always be published on this Website.

Your continued use of the Website after any changes constitutes your acceptance of the revised Terms.

27. GOVERNING LAW & JURISDICTION

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to these Terms or the use of this Website shall be subject to the exclusive jurisdiction of the competent courts located in Mumbai, Maharashtra, India.

28. SEVERABILITY

If any provision of these Terms & Conditions is held to be invalid or unenforceable under applicable law, the remaining provisions shall continue in full force and effect.

29. ENTIRE AGREEMENT

These Terms & Conditions, together with our:

Privacy Policy
Return & Refund Policy
Shipping & Delivery Policy
Cash on Delivery (COD) Policy
Warranty & Jewellery Care Policy
Website Disclaimer

constitute the complete agreement between you and AllTrend regarding the use of this Website.

30. CONTACT US

If you have any questions regarding these Terms & Conditions, please contact us: